FAQ's

How do I place an order on AsaeedCatalogue?

• To place an order, simply browse our website, choose your desired items, and add them to your shopping cart. Follow the checkout process, where you'll provide shipping information and payment details to complete your purchase.

Can I customize my order?

• Absolutely! AsaeedCatalogue specializes in customization. Choose the "Customize" option on eligible products to select fabrics, colors, and design details to create a unique piece tailored to your preferences.

What payment methods do you accept?

• We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.

How can I track my order?

• Once your order is shipped, you'll receive a confirmation email with a tracking number. Use this number to track your shipment through our website or the courier's tracking portal.

What is your return policy?

• Please refer to our detailed Return Policy [link] for information on returns, including eligibility criteria, return process, and refund/exchange procedures.

Are there any additional costs for customization?

• In most cases, customization costs are included in the product price. However, for specific details, check the customization section on the product page or contact our customer service team for assistance.

Do you ship internationally?

• Yes, AsaeedCatalogue offers international shipping. Shipping costs and delivery times vary based on the destination. Please check our Shipping Policy [link] for more information.

How do I contact customer service?

• You can reach our customer service team by emailing [customer service email] or calling [customer service phone number]. We're here to assist you with any questions or concerns.

Can I modify or cancel my order after placing it?

• Unfortunately, once an order is placed, modifications or cancellations may not be possible. Please review your order carefully before confirming your purchase. For urgent concerns, contact our customer service team.

Are the customized items returnable? - Customized items are generally non-returnable unless there is a defect or an error in customization. Please review our Return Policy [link] for specific details on customized item returns.

How do I unsubscribe from promotional emails? - You can manage your email preferences by logging into your AsaeedCatalogue account or using the unsubscribe link provided in our promotional emails.

If you have any other questions or need further assistance, feel free to contact our customer service team. We're here to ensure your experience with AsaeedCatalogue is seamless and enjoyable. Happy shopping!